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Main Menu Computer Tips Software Downloads Menu Main Question - Posted From helanajean:My boyfriend and I are trying to change user accounts on his computer and we can't because he doesn't know his son's password and we can't download or do anything because of not knowing the password. I tried to put in the Operating System Disc to erase everything and start fresh but it keeps asking for his son's password and we don't know it and we can't get it. How can I start the whole computer over from scratch? I want to delete everything on this computer and start all over again as if we just bought it. Can you help me, PLEASE? Guest Says: Jessica Robinson Says:
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